Who We Are

Our website address is: https://findwellwater.ca/findwellw/staging/

Consent and Opt-Out Statement

We send quotes or service updates via SMS or email when you provide your contact details. By submitting your information, you agree to receive communications from our team.

If you no longer want to receive messages, you may opt out at any time by contacting:
info@findwellwater.ca

End-User Consent:
By submitting your contact details, you agree to receive communications, including SMS messages, from our team. You may opt out at any time.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.

We may share an anonymized hash of your email address with the Gravatar service to check if you use it. You can view their privacy policy here:
https://automattic.com/privacy/

After approval, your profile picture becomes publicly visible with your comment.

Media

When you upload images to the website, you should remove embedded location data (EXIF GPS). Visitors can download and extract location data from uploaded images.

Cookies

If you leave a comment, you may choose to save your name, email, and website in cookies for convenience. These cookies last for one year.

When you visit the login page, we set a temporary cookie to check if your browser accepts cookies. This cookie contains no personal data and disappears when you close your browser.

When you log in, we use cookies to store login and display settings:

• Login cookies last for 2 days
• Screen options cookies last for 1 year
• “Remember Me” keeps login active for 2 weeks
• Logging out removes login cookies

When you edit or publish an article, we store a cookie that contains the post ID. It expires after 1 day.

Embedded Content from Other Websites

Our articles may include embedded content such as videos, images, or articles. These behave the same as if you visited the external website directly.

These third-party websites may collect data, use cookies, track interactions, and monitor your activity, especially if you are logged in to their platforms.

Data Sharing

If you request a password reset, your IP address will be included in the reset email.

We do not share personal information with third parties for any purpose.

We follow standard practices for collecting and using mobile numbers and email addresses for SMS and email communications.

Data Retention

If you leave a comment, we retain the comment and its metadata indefinitely to support moderation and approval.

For registered users, we store personal information in their profile. Users can view, edit, or delete their data anytime (except usernames). Website administrators may also access and update this information.

We retain contact details such as phone numbers and email addresses for up to 5 years after the last communication

Your Rights Over Your Data

If you have an account or have left comments, you may request:

• A copy of your personal data
• Deletion of your personal data

We may still retain some data for legal, administrative, or security purposes.

Where Your Data Is Sent

We may send visitor comments through an automated spam detection system.